Arena Space

VR amusement parks chain

Public offer - ARENA SPACE

ARena Space company Public offer

On-line events On-line events

Information on special offers you can get in section Special offers

Opening hours, prices and services may differ within the chain

18th of September 2016

The limited liability company "Arena labs R" (OGRN-1167746791926), represented by General Director Ryzhonkova V. M., acting under the Charter, hereinafter referred to as "Contractor", by this public offer offers any individual or legal entity as well as individual entrepreneur (hereinafter "Customer") to enter into this Services agreement– public offer (hereinafter – Agreement).

In accordance with paragraph 2 of article 437 of the Civil Code of the Russian Federation (RF CC) in case of acceptance of conditions and payment stated below, the person conducting the acceptance of this offer becomes the Customer (in accordance with paragraph 3 of article 438 RF CC, the offer acceptance is equivalent to signing an agreement on the terms set forth in the offer).

In connection with the foregoing, carefully read the text of this Agreement and, if you disagree with any clause of the Agreement, the Contractor offers You to abandon any action necessary for acceptance or to enter into a personal agreement on the conditions separately discussed with the Contractor.

Full and unconditional acceptance of this offer is the implementation of payment by the Customer for services provided by the Contractor to the extent specified in the Agreement, and at the Contractor  website and its subdomains.

General provisions

1.1. The subject of the present Agreement is provision by the Contractor of services on the organization of the games and watching videos in an interactive three-dimensional space created using multimedia technology, giving the ability to model objects and processes of the real environment and put the Customer in the conditions and events generated by the information system (hereinafter — the "Services"), and the Customer agrees to pay for such Services. The Customer can find a detailed description of the Services on the Contractor`s website and its subdomains.

1.2. Conclusion  of the present Agreement by the Customer is carried out by performing one of the following actions (public offer acceptance):

1.2.1. Registration on the Contractor's website at the address and booking the time and place of rendering the Services after the online payment  for Services, or at the place of Services provision;

1.2.2. Payment to the Contractor is according to the prices and the rate plan specified on the corresponding web page of the Contractor`s website and/or relevant information stands in places of rendering the Services.

1.3. The present Agreement is considered concluded and enters into force from the date of payment by the Customer. The payment is due in the amount of 100% prepayment. The payment date shall be the date of money receipt on the settlement account of the Contractor, or the date of issuance a cash register receipt to the Customer

1.4. Accepting the terms of the Offer, the Customer consents in accordance with the current legislation to the processing (further PD Processing) by the Contractor of information and (or) his / her personal data provided to them. The personal data processing  is performed with the use of automation means or without the use of such means with personal data including collection, recording, systematization, accumulation, storage, clarification (update, change), extraction, use, transfer (distribution, granting, access), depersonalization, blocking, deletion, destruction of personal data for the purpose of performance by the Contractor of its obligations taken under the terms of this Agreement, other obligations stipulated in the Agreement, and also with the aim of fulfilling the requirements of the normative acts on combating legalization of funds obtained by criminal means and other normative acts. The term of use of the personal data provided by the Customer - an indefinite period. The Customer also consents to the processing and use by the Contractor of the information and (or) his / her personal data provided to them for the purpose of sending newsletters and/or promotional emails about services of the Contractor and/or partner of the Contractor on the contact phone number and (or) contact e-mail specified by the Customer. Consent to receive the mailing is deemed to be granted in indefinitely until the Contractor receives a written notification of the refusal from receiving mailings at e-mail . The Customer also consents to the transfer, to implement the actions specified in this paragraph, by the Contractor of the information and (or) his / her personal data provided to them to third parties if there is an agreement properly concluded between the Contractor and such third parties.

Rights and obligations of the parties

2.1. The Contractor shall:

2.1.1. provide the necessary information about the Service and on the rates of the Services provision and payment amounts. Information is posted on the Contractor`s website and its subdomains.

2.1.2. provide consulting support on the phone 8/499/110 8127 or email (email address for communication with the Contractor:

2.2. The Contractor has the right:

2.2.1. to change the amount of payment, amount and terms of rendering the Services and other terms of this Agreement. The Contractor shall inform the Customer about such changes by posting information on the Contractor`s website, and the Customer is obliged to familiarize themselves with these changes.

2.2.2. In the case of non-payment (incomplete payment) within the stipulated time, the present Agreement is not concluded.

2.2.3. In the case of non-compliance by the Customer of the requirements and discrepancy of the Customer to conditions specified in p. 3.5. of the Agreement, to refuse the Customer in the provision of the Services by returning the money paid by the Customer under the Agreement, minus any costs incurred by the Contractor in connection with performance of obligations under the Agreement.

2.3. The Customer has the right:

2.3.1. To require from  the Contractor complying with the terms of this Agreement.

Liability of the parties

3.1. In cases of non-performance or improper performance of their obligations under the Agreement, the Parties bear responsibility in accordance with the legislation of the Russian Federation subject to the terms of this Agreement.

3.2. The Contractor shall not be liable under the Agreement if improper performance was the result of the inaccuracy, failure or delays of information provided by the Customer (including about the health of the Customer), as well as in other violations of the terms of this Agreement by the Customer.

3.3. The Contractor shall not be liable for the discrepancy of the emotional evaluation of Services to the CUSTOMER's expectations and/or his subjective evaluation, such discrepancy of expectations and/ or negative subjective evaluation are not grounds to assume the obligations of the Contractor under the Agreement unfulfilled, or not fulfilled in the agreed amount.

3.4. The Contractor is exempt from responsibility for full or partial failure to fulfill obligations under this Agreement, if this failure was a consequence of force majeure arising after the conclusion of the Agreement, as a result of events of an extraordinary nature which the Parties could neither foresee nor prevent by reasonable measures (force majeure).

3.5. Accepting this Agreement, the Customer guarantees that he (and his minor children, who are also consumers of the Services) are not subject to panic attacks, do not suffer from claustrophobia, epilepsy, heart failure, other heart diseases, cataracts, asthma, do not take potent drugs that affect the nervous system, is not disabled, is not suffering from open forms of infectious diseases, tuberculosis, hyperopia or myopia with a deviation from the norm in 6 or more diopters, severe allergic reactions, did not have strokes or heart attacks, transient ischemic attacks, does not suffer from loss of consciousness or paralysis on the background of physical and/or mental stress. The Customer assumes responsibility for all risks of injury during the Services provision.

Dispute resolution

4.1. All disputes arising in connection with the execution of this Agreement are settled by the Parties through negotiations.

4.2. In case no agreement is reached between the Parties, all disputes shall be resolved in judicial order in accordance with the legislation of the Russian Federation at the place of location of the Contractor.

Other terms

5.1. This Agreement is valid til the Parties fulfill all obligations.

5.2. By entering into this agreement the Customer gives consent to using the information about themselves, their relationship with the Contractor, their personal data transferred to the Contractor in the execution of this Agreement, publication of materials on the fact of rendering the Services in the media – TV, radio, Internet, print media, social networks, and the publication of these materials on the official website and social resources of the Contractor.

5.3. In all other cases not provided for in this Agreement, the Parties will be guided by the current legislation of the Russian Federation.

5.4. The Customer confirms that all the terms of this Agreement are clear, and he accepts them unconditionally and in full.

Details of the Contractor:

Full name of the organization:

LLC "Arena Labs R"





Legal address:

129626, Moscow, Prospect Mira , 102, bld.26, fl.2. room 26

Postal address:

129626, Moscow, Prospect Mira , 102, bld.26, fl.2. room 26


PJSC "Sberbank of Russia", Moscow30101810400000000225

Settlement account




Get a free ticket for the first visit of the park