Arena Space

VR amusement parks chain

Privacy policy

Personal data privacy policy

On-line events On-line events

Information on special offers you can get in section Special offers

Opening hours, prices and services may differ within the chain


This Policy of personal data privacy (hereinafter – Privacy Policy) applies to all information that the website can receive about the User.


1.1. The following terms are used in this Privacy Policy:

1.1.1."Administration ARena Space website (hereinafter – the Administration)" – authorized employees on website management, acting on behalf of LLC "Arena Labs R" that organize and (or) perform personal data processing and determine the purposes of the personal data processing, the scope of the personal data to be processed, actions (operations) committed with the personal data.

1.1.2. "Personal data" - any information relating directly or indirectly to an identified or identifiable natural person (personal data subject).

1.1.3. "Personal data processing" - any action (operation) or set of actions (operations) committed with use of automation means or without use of such means with personal data, including collection, recording, systematization, accumulation, storage, clarification (update, change), extraction, use, transfer (distribution, granting, access), depersonalization, blocking, deletion, destruction of personal data.

1.1.4. "Confidentiality of personal data" - an requirement obligatory for the person received access to personal data to prevent their distribution without the consent of the data subject or the presence of other legal grounds.

1.1.5. "User of ARena Space website (hereinafter - the User) is the person with access to the website or application through the Internet.


2.1. The User's use of the website and application SmartPill constitutes acceptance of this Privacy Policy and the terms of the User`s personal data processing.

2.2. In case of disagreement with the terms of the Privacy Policy, the User must cease using the ARena Space website.

2.3. This Privacy Policy applies to the website and all parks in ARena Space chain.

2.4.The Administration does not verify the accuracy of personal data provided to ARena Space by the User.


3.1.This Privacy Policy sets out the obligations of the Administration on confidentiality and ensuring the protection of privacy of the Personal data that the User provides on request of the Administration.

3.2. The Personal data permitted to be processed under this Privacy Policy, are provided by the User on the Administration request and include the following information:

3.2.1. Surname, Name;

3.2.2. Gender and date of birth / town of residence;

3.2.3. Home and mobile phone numbers, e-mail address;

3.2.4. Data on the interests based on the analysis of my search queries and visits to Internet websites.

3.3. The Administration protects the Data provided by the User


4.1. Personal data of the User can be used by the Administration to:

4.1.1. Inform about goods, services, events and special offers of ARena Space parks chain;

4.1.2. Proof of identity and User identification;

4.1.3. Establish inverse connection with the User.

4.1.4. Ensure safety, prevent fraud.


5.1. Processing of the User`s personal data is carried out without time limitation, by any legal means.

5.2. The User agrees that the Administration has the right to transfer Personal data to third parties in the framework of the working process - distribution of prizes or gifts to the User

5.3. The User's Personal data may be transferred to authorized bodies of state power of the Russian Federation only on the grounds and in the order established by the legislation of the Russian Federation.

5.4. In case of loss or disclosure of Personal data, the Administration informs the User about the loss or disclosure of Personal data.

5.5. The Administration takes all necessary organizational and technical measures to protect the User`s Personal data from unauthorized or accidental access, destruction, alteration, blocking, copying, dissemination, as well as other unlawful actions of third parties.

5.6. The Administration in conjunction with the User shall take all necessary measures to prevent damages or other adverse consequences caused by loss or disclosure of the User's Personal data.


6.1. The User is obliged:

6.1.1. To provide information about his Personal data specified in p 3.2.

6.1.2. To update, add the information provided about Personal data in the event of changes to this information.

6.2. The Administration is obliged:

6.2.1. To use the information solely for the purposes specified in p. 4 of this Privacy Policy.

6.2.2. To provide storage of confidential information in secret, not to disclose without the prior written permission of the User and not to sell, exchange, publish or disclose by any other means possible of the User`s Personal data transferred, except for the cases specified in this Privacy Policy.

6.2.3. To take precautions to protect the confidentiality of the User's Personal data in the order normally used to protect this kind of information in an existing business turnover.

6.2.4. To implement blocking of Personal data relating to that User after the application or the request of the User or his legal representative or authorized body on protection of the rights of Personal data subjects for the period of check, in case of detection of inaccurate Personal data or misconduct.


7.1. The Administration that did not perform their obligations, is liable for losses incurred by the User in connection with the misuse of Personal data, in accordance with the legislation of the Russian Federation, except for cases stipulated in this Privacy Policy.

7.2. In case of loss or disclosure of Confidential information, the Administration is not responsible if this confidential information:

7.2.1. Became public before its loss or disclosure.

7.2.2. Was obtained from a third party prior to its receipt by the website Administration.

7.2.3. Was disclosed with the consent of the User.


8.1. Before applying to the court for disputes arising from legal relations between the User of the application and the Administration,  presenting a claim is required (a written proposal on the voluntary settlement of the dispute).

8.2. The recipient of the claim notifies the Claimant about the outcome of the claim within 90 calendar days from the date of receipt of the claim.

8.3. If an agreement is not reached, the dispute will be referred to the judicial authority in accordance with the current legislation of the Russian Federation.

8.4. This Privacy Policy and the relationship between the User and the website Administration are governed by the current legislation of the Russian Federation.


9.1. The Administration reserves the right to amend this Privacy Policy without the User`s consent.

9.2. New Privacy Policy comes into force upon its posting on the Website unless otherwise provided in the new version of the Privacy Policy.

9.3. All offers or questions about this Privacy Policy should be reported through the e-mail indicated on the website.

9.4. This Privacy Policy is posted on the webpage at

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